Related skills
crm slack ms office salesforce saas📋 Description
- Build relationships with customers, including Toast execs, and log updates in Salesforce
- Retain SaaS revenue via consultative engagement and product recommendations
- Drive activation and adoption across Toast product suite
- Lead demos and ensure customers maximize Toast usage
- Partner with leadership to own escalations and collect VoC feedback
- Build cross-functional partnerships to engage customers as needed
🎯 Requirements
- 6+ years account management experience
- Mid-Market or Enterprise customer management experience
- Strong leadership, teamwork, and cross-departmental collaboration
- Strong communication and presentation skills for corporate teams and C-suite
- Success operating independently and navigating competing priorities in a changing environment
- General technical proficiency using software
- Proven track record of success in meeting and exceeding goals
- Excellent communication, organizational, and influencing skills
🎁 Benefits
- Hybrid work model balancing in-person collaboration and flexibility
- Total rewards package with benefits (https://careers.toasttab.com/toast-benefits)
- Inclusive hiring process and commitment to DEI
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