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slack ms office account management salesforce project managementπ Description
- Own the customer relationship end-to-end from planning through rollout and expansion.
- Operate with autonomy to define and iterate adoption processes.
- Drive adoption, retention, and growth across multi-location enterprise accounts.
- Build multi-threaded connections with customer executives and Toast leadership.
- Continuously improve internal playbooks, workflows, and tooling to scale.
- Collaborate cross-functionally with Sales, Product, Marketing, and Ops to remove friction.
π― Requirements
- 5+ years account management experience
- Mid-Market or Enterprise account management experience
- Strong leadership, teamwork, and cross-department collaboration
- Strong communication and presentation skills for executives
- Ability to operate independently in changing environments
- General technical proficiency using software
π Benefits
- Hybrid work model supporting in-person collaboration
- Competitive total rewards and benefits package
- Remote-friendly in the US with flexible options
- Disability accommodations available in hiring process
- Learn more about Toast benefits at https://careers.toasttab.com/toast-benefits
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