Senior Customer Success Manager, Global Strategic Accounts

Added
5 days ago
Type
Full time
Salary
Salary not provided

Related skills

google ads dv360 youtube meta tiktok

๐Ÿ“‹ Description

  • Own and grow global enterprise customers across Meta, TikTok, YouTube, DV360.
  • Build trust-based relationships with operational and executive stakeholders.
  • Drive adoption to improve performance, efficiency, and retention.
  • Translate goals into clear success plans and measurable outcomes.
  • Lead strategic conversations: QBRs, roadmaps, and growth opportunities.
  • Act as a key connector across Product, Eng, Client Partners, and Marketing.

๐ŸŽฏ Requirements

  • 6+ years in digital marketing across paid social and Google platforms; SaaS/AdTech a plus.
  • Managed enterprise customers and delivered measurable business impact.
  • Strong knowledge of Meta, TikTok, YouTube, and Google ecosystems.
  • Comfortable addressing technical challenges with technical teams.
  • Translate complex objectives into actionable adoption, retention, and growth strategies.
  • Fluent in English; able to work hybrid from Amsterdam (3 days/wk) and travel when required.

๐ŸŽ Benefits

  • Inclusive global culture with 750+ Smartlies from 60 nationalities.
  • Global impact by influencing customers' success and growth.
  • Focus on wellbeing: healthcare, mental health, paid holidays, family leave.
  • Comprehensive rewards: equity, performance rewards, career development.
  • Flexible hybrid workplace with remote work and up to 30 days abroad.
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