Senior Customer Success Manager, Global Strategic Accounts

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

dv360 youtube meta tiktok google

๐Ÿ“‹ Description

  • Own and grow global enterprise customers on Meta, TikTok, YouTube, Google (DV360)
  • Build trust-based relationships with operational and executive stakeholders
  • Drive adoption of Smartly to improve performance and retention
  • Translate customer goals into clear success plans and measurable outcomes
  • Lead strategic conversations: QBRs, roadmaps, growth opportunities
  • Connect Product, Engineering, Client Partners, Creative Services, Marketing to solve challenges

๐ŸŽฏ Requirements

  • 6+ years in digital marketing across paid social and Google; SaaS/MarTech/AdTech ideal
  • Managed enterprise customers and delivered measurable impact
  • Deep understanding of Meta, TikTok, YouTube, Google ads ecosystem
  • Comfortable addressing technical challenges with engineering teams
  • Translate complex objectives into actionable strategies driving adoption and growth
  • Clear communicator with senior and executive stakeholders

๐ŸŽ Benefits

  • Inclusive global culture with 750+ Smartlies
  • Global impact on customers and business growth
  • Healthcare, mental health support, paid holidays and family leave
  • Equity options, rewards, and career development
  • Flexible hybrid workplace with remote work options
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