Senior Customer Success Manager - Fintech

Added
3 days ago
Type
Full time
Salary
Upgrade to Premium to se...

Related skills

data analysis stakeholder management blockchain cryptocurrency digital asset custody

πŸ“‹ Description

  • Serve as a dedicated advisor to platform and fintech clients.
  • Build and maintain relationships with key stakeholders.
  • Develop tailored success strategies with clients to hit goals.
  • Conduct regular check-ins to review progress and align on objectives.
  • Use client data to drive adoption and impact.
  • Lead strategic reviews with exec and technical stakeholders.

🎯 Requirements

  • 4+ years in account management or customer success in tech/finserv.
  • Proven ability to guide customers through complex transitions.
  • Strong analytical skills to translate data into actions.
  • Experience managing high-value portfolios ($2M+ ARR) with expansions.
  • Create structured success plans and track outcomes.
  • Excellent communication with executives and technical teams.

🎁 Benefits

  • Competitive base salary, bonus and stock options.
  • 100% company-paid health insurance for employees and dependents.
  • Up to 4% 401k company match.
  • Paid parental leave and vacation.
  • Free meals and snacks.
  • Equipment and workspace setup.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest β€” finding, filtering, and applying while you focus on what matters.

Related Customer Support Jobs

See more Customer Support jobs β†’