Related skills
data analysis stakeholder management blockchain cryptocurrency digital asset custodyπ Description
- Serve as a dedicated advisor to platform and fintech clients.
- Build and maintain relationships with key stakeholders.
- Develop tailored success strategies with clients to hit goals.
- Conduct regular check-ins to review progress and align on objectives.
- Use client data to drive adoption and impact.
- Lead strategic reviews with exec and technical stakeholders.
π― Requirements
- 4+ years in account management or customer success in tech/finserv.
- Proven ability to guide customers through complex transitions.
- Strong analytical skills to translate data into actions.
- Experience managing high-value portfolios ($2M+ ARR) with expansions.
- Create structured success plans and track outcomes.
- Excellent communication with executives and technical teams.
π Benefits
- Competitive base salary, bonus and stock options.
- 100% company-paid health insurance for employees and dependents.
- Up to 4% 401k company match.
- Paid parental leave and vacation.
- Free meals and snacks.
- Equipment and workspace setup.
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