Related skills
cloud devops microservices apis mandarin📋 Description
- Onboard customers; validate needs, timelines, risks.
- Document customer's use case, architecture, and roadmap.
- Lead hands-on demos and workshops to drive adoption.
- Expand Kong API platform usage with new use-cases.
- Build relationships; become trusted technical advisor.
- Support renewals and expansion; manage escalations.
🎯 Requirements
- 4+ years in technical, customer-facing roles (TAM, Sales Eng, PS).
- Knowledge of DevOps, full-stack apps, and microservices on cloud.
- Excellent communication; concise articulation of complex tech issues.
- Storytelling with data to show Kong's business value realised.
- Collaborate cross-functionally with Sales, Product, Eng, Marketing, Support.
- API management platform experience; startup background a plus; Cantonese/Mandarin a plus.
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