Related skills
saas apis data tools renewals management📋 Description
- Build and own relationships across a 20-30 enterprise book.
- Monitor and guide new customers to ensure value from the start.
- Understand and advise customers' priorities; capture KPIs and outcomes.
- Drive product adoption and influence customer health scores.
- Lead effective customer business reviews aligned to goals.
- Travel ~25% annually for onsite meetings.
🎯 Requirements
- 7+ years in a customer-facing role with renewals experience.
- Excellent English and German oral and written communication.
- College/University degree preferred.
- Proven track record of meeting/exceeding goals.
- Strategic thinker; drive renewal and expansion opportunities.
- Understand Contentful APIs and data tools; craft custom queries.
🎁 Benefits
- Stock options to share in company success.
- Fertility and family-building benefits.
- Work-life balance, You Time, and generous PTO.
- Annual education budget to grow skills.
- Wellbeing stipend for health and wellness.
- Monthly phone/internet stipend and hardware upgrade.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Customer Support Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!