Related skills
talent acquisition saas ai enterprise hr tech📋 Description
- Provide strategic direction for clients on Greenhouse products.
- Define metrics and proof points for client engagements.
- Demonstrate thought leadership across sales, product, and eng.
- Act as trusted advisor and extend the customer’s team.
- Build relationships across the organization, up to executives.
- Use data to inform product and strategy recommendations.
🎯 Requirements
- 5+ years in hands-on account or customer success in B2B SaaS.
- Experience managing complex enterprise accounts with high ARR.
- Drive product adoption across multi-product SaaS.
- Curiosity about AI tools and helping customers adopt AI features.
- Strong discovery skills with open-ended questions.
- Track record in retention, expansion, and risk mitigation.
🎁 Benefits
- Remote-first company with optional offices in NYC and Ireland.
- Generous learning and development budget.
- Performance review program with actionable feedback.
- Bonus structure that rewards great performance.
- Award-winning culture recognized by Fortune and Inc.
- Stock options and merit increases may be available.
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