Lead and expand long-term client relationships; focus on client KPIs to drive outcomes
Act as trusted advisor; provide actionable insights to help clients achieve goals using our data
Identify and mitigate churn risks; take proactive measures to retain customers
Ensure users are engaged with the platform and see its value
Develop SME across Similarweb’s product portfolio

🎯 Requirements

Solid understanding of digital marketing and trends
Client-facing experience
Strong relationship-building and trust with clients
Analytical/consulting mindset; turn data into insights
Experience producing high-quality client-facing decks and materials
Excellent problem-solving and critical-thinking skills
Team player; collaborate effectively with colleagues
5-6 years’ experience as a CSM

🎁 Benefits

Medical, dental, and vision insurance
401K plan
Potential equity
Employee stock purchase plan
Paid sick and parental leave
Regular team outings and happy hours

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