Related skills
account management data analysis customer success negotiation stakeholder management📋 Description
- Develop deep relationships with clients, including executives and power users
- Learn clients' objectives and drive retention and growth
- Translate needs into solutions with consulting and support teams
- Collaborate with Sales on opportunities to deepen relationships
- Guide implementations, onboarding, growth, and renewal
- Lead high-impact activities like annual reviews and client events
🎯 Requirements
- 8+ years in a client-facing role, client success preferred
- Experience with private markets (real estate, VC, PE) or fund admin
- Translating business requirements into actionable plans
- Experience building relationships with decision makers incl. C-suite
- History of managing large, complex clients and cross-functional teams
- Strong client communication, written and verbal
🎁 Benefits
- Health, dental, and vision care for you and family
- Life insurance
- Mental wellness coverage
- Fertility and growing family support
- Flex Time Off in addition to company holidays
- Retirement saving plans
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