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onboarding renewal upsell meddic data_telemetry📋 Description
- Onboard customers using journey data to drive activation (1:many or 1:1).
- Identify risks via data/product signals; coordinate with cross-functional teams.
- Provide technical guidance on implementation and adoption best practices.
- Prescribe upsell opportunities; monitor progress toward goals.
- Build trusted advisor relationships and executive sponsorship.
- Manage renewal and expansion forecasting with cross-functional teams.
🎯 Requirements
- Located in the Continental US.
- 5+ years in a customer-facing role with a track record of exceeding targets.
- Proven success in a 1:many/tech touch/tech-led CS organization.
- Highly data-driven with experience using product telemetry and growth/risk signals.
- Experience owning the renewal process with retention quota; commercially oriented.
- Strong discovery, qualification, and cross-functional coordination; MEDDIC preferred.
🎁 Benefits
- RSUs plus health, vision, and dental insurance.
- Mental health benefits and wellness support.
- Transparent pay ranges aligned to geographic zones.
- Equal opportunity employer with inclusive culture.
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