Related skills
data analysis customer success project management cross-functional collaboration stakeholder engagement📋 Description
- Act as consultant/advocate; regular calls and in-person meetings to drive goals
- Monitor and manage adoption metrics to maximize Axon platform use
- Create strategic CS plans; document progress toward established goals
- Manage escalations; quarterback for critical issues across internal teams
- Work closely with marketing and training teams to conduct regular training webinars
- Develop a deep understanding of Axon product line and ensure proper deployment
🎯 Requirements
- Corrections/institutional environment experience
- Proven correctional stakeholder engagement
- Strong project management with tracking systems
- Experience leading process improvements in large orgs
- Experience tracking product adoption via data-analysis tools
- Exceptional organizational, presentation, and communication skills
- Bachelor’s degree or equivalent work experience
🎁 Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Snacks in offices
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