Senior Customer Success Manager, Commercial (German)

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm salesforce german saas english

๐Ÿ“‹ Description

  • Guide enterprise accounts through the 1Password lifecycle with AEs.
  • Lead executive discussions in German and English.
  • Drive net revenue retention via renewals and expansion.
  • Run QBRs, executive check-ins, and strategic planning.
  • Navigate multi-stakeholder execs across security and business teams.
  • Remote UK opportunity.

๐ŸŽฏ Requirements

  • 5+ years managing Enterprise or strategic SaaS accounts
  • Fluent in German and English; exec-level communications
  • Proven net revenue retention, renewals, and expansion skills
  • Experience leading QBRs and executive check-ins
  • Navigate multi-stakeholder environments including C-level
  • Develop and execute Enterprise Success Plans with measurable value
  • Drive adoption at scale; mitigate risk proactively
  • CRM and CS platforms expertise (Salesforce)
  • Familiarity with security/identity solutions (e.g., 1Password) a plus

๐ŸŽ Benefits

  • Health benefits
  • Maternity/parental leave top-up
  • Generous PTO
  • RSU program
  • Retirement matching
  • Remote-first culture
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