Related skills
account management customer success programmatic pinterest meta📋 Description
- Manage and nurture customer accounts via daily communication and online marketing expertise.
- Advise on online marketing strategy; resolve advertiser issues including budgets and performance.
- Own and grow your book of business; develop vertical expertise (e-commerce, travel, etc.).
- Develop and maintain knowledge of Smartly.io tool and paid social ads to solve problems.
- Build and nurture relationships with partners such as Meta, Pinterest, Snapchat and TikTok.
- Collaborate with customers, CS managers and product team for fast feedback loops.
🎯 Requirements
- 3+ years in paid digital advertising (Meta, Pinterest, Snapchat, TikTok, Google).
- Experience in a customer success or similar customer-facing role.
- Proactive problem-solver with a positive attitude and customer focus.
- Comfortable addressing technical challenges and collaborating with engineers.
- Hybrid work from Amsterdam office; travel for meetings and events.
- Strong English communication; engage diverse audiences.
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