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crm account management salesforce change management upsell📋 Description
- Act as strategic advisor to enterprise partners to drive adoption, retention and growth.
- Own renewal lifecycle and identify expansion opportunities.
- Bridge customer needs with Product, Sales, Marketing, and Engineering.
- Lead account plans and executive business reviews to demonstrate ROI.
- Collaborate with Marketing, Product, Sales, School Success, and Partner Engineering.
- Mitigate churn with proactive success planning and strong executive relationships.
🎯 Requirements
- Strategic Account Management: 5+ years with enterprise accounts and C-level stakeholders.
- Growth Mindset: renewals, upsells, and product adoption in large orgs.
- Operational Poise: navigate complex situations with data-driven decisions.
- Strategic Revenue Growth: renewals and upsells via value-based selling.
- Executive Presence: influence C-levels and map complex stakeholder orgs.
- CRM Proficiency: Salesforce or similar CRM tools.
🎁 Benefits
- Flexible Paid Time Off
- Paid Parental Leave
- Top-notch healthcare, vision, and dental coverage for you and your family
- Personal development yearly budget for courses, conferences, trainings, books, and more
- Comprehensive Learning & Development program to enhance skills and knowledge
- Annual company and team events to connect with coworkers
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