Senior Customer Success Manager APAC

Added
21 days ago
Type
Full time
Salary
Salary not provided

Related skills

account management saas influencer marketing enterprise marketing technology

๐Ÿ“‹ Description

  • Onboard and train APAC enterprise clients to ensure adoption.
  • Define success metrics for influencer programs to track progress.
  • Identify gaps to highlight Traackr and strategic goals.
  • Monitor adoption and usage for APAC clients.
  • Collaborate with Client Partners to manage accounts and growth signals.

๐ŸŽฏ Requirements

  • 7+ years in customer success with global enterprise clients.
  • SaaS experience in marketing/communication ecosystems.
  • Experience in beauty or influencer marketing.
  • Public speaking and presentation skills.
  • Bachelor's degree or higher.
  • Fluent English; another APAC language is a plus.

๐ŸŽ Benefits

  • Remote Work Options with Hybrid Flexibility and Home Office Set-Up Stipend
  • Coworking Office Subscription for Collaborative Spaces
  • Health, Dental, and Life Insurance Coverage*
  • Open Vacation Policy and Flexible Holiday Schedule
  • Paid Parental Leave
  • Career Development, including Internal and External Training Opportunities
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