Senior Customer Success Manager - APAC

Added
10 days ago
Type
Full time
Salary
Salary not provided

Related skills

salesforce powerbi contract management revenue management gainsight

๐Ÿ“‹ Description

  • Manage portfolio of Congaโ€™s largest, most complex global accounts.
  • Build executive relationships with multiple stakeholders.
  • Drive product adoption to achieve measurable business outcomes.
  • Act as strategic advisor and cross-functional liaison for customers.
  • Identify insights to strengthen partnerships and drive value.

๐ŸŽฏ Requirements

  • 8-10 years in B2B SaaS managing strategic enterprise accounts.
  • 5+ years in B2B SaaS Customer Success for complex enterprises.
  • Analytical, data-driven; translate insights into actionable plans.
  • PowerBI, Gainsight, Salesforce, Clari.
  • Excellent communication; executive and non-technical audiences.
  • Strong strategic problem-solving and business acumen.

๐ŸŽ Benefits

  • Strong technical background in revenue management and pricing.
  • Edge: thought leadership in SaaS, CS.
  • Global exposure with large enterprise customers.
  • Inclusive, diverse work environment.
  • Remote-friendly with opportunities for growth.
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