Senior Customer Success Manager

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

planhat everafter

πŸ“‹ Description

  • Own enterprise account strategy with clear KPIs.
  • Proactively monitor health; lead risk mitigation.
  • Drive expansion via quarterly business reviews with clients.
  • Coordinate with Sales, Product, Support, Finance, Onboarding.
  • Build executive relationships with C-level stakeholders.
  • Lead quarterly business reviews and translate data into actions.

🎯 Requirements

  • 3+ years in Customer Success or Digital Marketing.
  • Proven KPI track record: Renewal, Expansion, Product Adoption.
  • Experience managing complex enterprise accounts with high-MRR.
  • Strong ability to understand needs; trusted advisor.
  • Excellent presentation and communication skills.
  • German native level and English C1/C2.

🎁 Benefits

  • International team in Paris; vibrant office.
  • 125€ monthly budget for meals, internet and wellness.
  • Urban Sports Club membership; subsidized BVG transport.
  • Relocation package and visa sponsorship for international talents.
  • Second parental leave; company pension plan.

🚚 Relocation support

πŸ›ƒ Visa sponsorship

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