Related skills
crm hubspot data analytics salesforce cybersecurity📋 Description
- Lead and manage a portfolio of customers to increase adoption, satisfaction and retention.
- Spot opportunities and drive growth through upsell and cross-sell insights.
- Be the voice of the customer; advocate for product and service improvements.
- Collaborate with Product, Engineering, and Sales to deliver seamless experiences.
- Use data to drive decisions; track health metrics and turn insights into actions.
🎯 Requirements
- Extensive experience in Customer Success, Account Management, or similar roles.
- Fluent in Dutch and English.
- Analytical; turn data into insights; experience with CRM systems like HubSpot or Salesforce.
- Customer-obsessed mindset; focus on long-term value.
- Tech-savvy; experience in SaaS, cybersecurity, or related fields.
- Ability to engage with executive-level stakeholders.
🎁 Benefits
- Meaningful mission: protect organizations across Europe from cyber threats.
- Remote-friendly culture with company-wide get-togethers.
- Collaborate with CERTs, intelligence agencies, and top tech professionals.
- Full ownership of a strategic function in a high-growth cybersecurity scale-up.
- Weekly NL lunches and Thursday socials.
- Generous time-off policy including wellbeing and volunteering days.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Operations Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!