Related skills
customer success ai strategic relationships enterprise automation executive engagement📋 Description
- Own a portfolio of accounts; drive value realization and adoption.
- Guide customers on Enterprise Automation and AI journeys; build AI roadmaps.
- Develop and maintain strategic relationships to drive adoption and revenue expansion.
- Engage senior executives to align objectives; deliver executive reviews.
- Understand customer business and outcomes; expand product usage across groups.
- Create Joint Success Plans mapping Workato progress to initiatives.
🎯 Requirements
- BS or equivalent; MBA a plus.
- 5+ years in consulting, CS, client relations or TAM with adoption, retention and NR growth.
- Prior Sr CSM, Account Manager or Sales Exec in a large PaaS.
- Experience managing a portfolio of ARR from ~$100k to multi-million across Forbes Global 2000.
- Strong written and oral skills; engage both business and technical stakeholders.
- Fluency in English, both written and spoken.
🎁 Benefits
- Vibrant and dynamic work environment.
- Multitude of benefits inside and outside of work.
- Flexible, trust-oriented culture.
- Opportunities to learn and innovate.
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