Senior Customer Success Manager

Added
12 days ago
Type
Full time
Salary
Salary not provided

Related skills

account management customer success security application security onboarding

πŸ“‹ Description

  • Build and maintain relationships within assigned accounts.
  • Drive customer satisfaction by addressing key business needs.
  • Onboard app security and development teams; drive adoption and policy alignment.
  • Create and manage account plans across the full customer journey.
  • Educate customers on Veracode solutions and benefits.
  • Collaborate with Sales, Support, and Services to ensure positive experiences and growth.

🎯 Requirements

  • 5+ years in Customer Success, Consulting, or TAM/PM.
  • Strong customer service and verbal/written communication.
  • Ability to manage multiple priorities simultaneously.
  • Experience handling strategic relationships with high-profile clients.
  • Bachelor's degree; Masters is ideal.

🎁 Benefits

  • Medical, Dental, and Vision coverage.
  • Wellness benefits to focus on health.
  • Take What You Need time off policy.
  • Extensive development and training offerings.
  • Generous 401k match.
  • Amazing community of professionals.
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