Related skills
slack account management customer success salesforce gainsight📋 Description
- Manage a diverse portfolio of high-potential customers ($10K–$60K ARR).
- Use product usage data and risk signals for proactive engagement.
- Drive adoption, renewals, and expansion to meet customer goals.
- Lead strategic account planning and ROI narratives for key clients.
- Collaborate with Sales, Product, Marketing, and Solutions Architecture.
- Build relationships across organizations, including C-suite.
🎯 Requirements
- 4+ years in CS or Account Management in SaaS; 2+ years in strategic role.
- Experience managing complex portfolios; consultative value delivery.
- Proficiency with Salesforce, Gainsight, and Slack.
- Strong cross-functional collaboration; influence product/go-to-market.
- Comfort navigating ambiguity in a fast-paced environment.
- Authorized to work in the United States; Calendly does not sponsor.
🎁 Benefits
- Equity awards.
- Quarterly Corporate Bonus program (or Sales incentive).
- Top Performer Bonus program.
- Competitive benefits package.
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