Serve as strategic partner for Recharge’s largest merchants to drive subscription growth
Own renewal strategy by demonstrating platform ROI and aligning outcomes to goals
Advise merchants on strategic use of features to unlock growth
Act as product expert to optimize the subscriber journey
Champion merchant needs across teams and surface actionable insights
Manage escalations to ensure timely support and minimal disruption

🎯 Requirements

3-5 years of experience managing Enterprise SaaS accounts
Consultative mindset with high-touch account support
Experience managing accounts within e-commerce
Excellent relationship, project management, communication, and negotiation skills
Strategic thinking translating goals into actionable plans
Proactive and solutions-oriented; ability to navigate ambiguity

🎁 Benefits

Medical, dental and vision plans
Retirement plan with employer contribution
Flexible Time Off
Paid Parental Leave
Monthly Remote Life and Merchant stipends

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