Senior Customer Success Manager

Added
7 days ago
Type
Full time
Salary
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Related skills

account management customer success saas workato ipaas

πŸ“‹ Description

  • Join our West Coast team as Senior Customer Success Manager.
  • Own success of assigned customer onboardings.
  • Develop strategic relationships to drive adoption and retention.
  • Provide technical Workato product expertise.
  • Share deployment models and governance best practices.
  • Coach and mentor the broader CSM team.

🎯 Requirements

  • BS or equivalent education.
  • 5+ years in consulting, customer success, and technical account management; SaaS/iPaaS preferred.
  • Experience in Integration and/or business automation.
  • Understanding of large complex businesses with many stakeholders.
  • Excellent interpersonal and communication skills.
  • Comfortable operating with revenue targets.

🎁 Benefits

  • Flexible, trust-oriented culture that empowers ownership.
  • Vibrant, dynamic work environment with extensive benefits.
  • Opportunity to work on the Workato Intelligent Automation Platform and grow professionally.
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