Related skills
forecasting mongodb accountmanagement crossfunctionalcollaboration customersuccessπ Description
- Manage a portfolio of Enterprise accounts, driving retention and revenue.
- Build relationships with senior stakeholders and cross-functional teams.
- Lead account strategy, forecast, and value realization across regions.
- Mentor teammates and advocate for customer health.
π― Requirements
- 7-10+ years in technical customer-facing roles.
- 4+ years owning customer health and revenue for Enterprise accounts.
- Excellent verbal and written communication; ability to influence executives.
- Bachelor's degree in CS, STEM, or equivalent.
π Benefits
- Accommodations for disabilities in application and interview.
- Fertility and adoption assistance.
- Generous parental leave policy.
- Flexible paid time off.
- 401(k) plan and mental health support.
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