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forecasting account management customer success mongodb ai📋 Description
- Own a portfolio of Enterprise accounts to maximize value and success.
- Build relationships with senior stakeholders and cross-functional teams.
- Drive retention, revenue realization, and long-term advocacy.
- Lead business reviews; translate insights into outcomes.
- Forecast and identify opportunities with presales to grow impact.
- Maintain data hygiene and use AI to improve engagement.
🎯 Requirements
- 7-10+ years in a technical customer-facing role.
- 4+ years accountable for customer health and revenue.
- Excellent verbal and written communication to influence outcomes.
- Bachelor’s degree in Computer Science, STEM, or equivalent.
🎁 Benefits
- Culture-focused benefits and supportive workplace.
- Fertility and parental leave programs.
- Equity and employee stock purchase options.
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