Related skills
forecasting account management customer success stakeholder management ai📋 Description
- Manage a portfolio of Enterprise (G2000) accounts to maximize value realization.
- Lead strategic connections between customers and cross-functional teams.
- Drive retention, revenue realization, and long-term advocacy.
- Build relationships with senior stakeholders and global account teams.
- Deliver measurable impact in high-pressure scenarios.
- Mentor teammates to elevate organizational impact.
🎯 Requirements
- 7 to 10+ years in a technical customer-facing role.
- 4+ years accountable for customer health and revenue realization for Enterprise.
- Excellent verbal and written skills with ability to influence across developers to C-suite.
- Bachelor's degree in Computer Science, STEM, or equivalent technical work experience.
🎁 Benefits
- Hybrid working model in Stockholm.
- Access to MongoDB's employee benefits and culture.
- Accommodations available for applicants with disabilities.
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