Related skills
analytics html saas marketing automation apis📋 Description
- Work with high-profile brands to realize value from Braze
- Partner with AEs to align on renewals, retention, and targets
- Be the main contact and trusted advisor for Braze customers
- Drive feature adoption with a shared Success Plan
- Proactively analyze customer usage to identify opportunities and risks
- Maintain regular contact via check-ins, events, and Executive reviews
🎯 Requirements
- Excellent written and verbal communication; strong follow-up
- Team player who builds great relationships with clients and colleagues
- Proven track record managing complex, high-value accounts
- Strong time management and project management experience
- Technical knowledge in SaaS, APIs, marketing automation, analytics
- 3-6 years in onboarding, customer success, implementations or PM
🎁 Benefits
- Competitive compensation with potential equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Medical, dental, vision, life, and disability benefits
- Professional development with a yearly learning stipend
- A curated in-office employee experience and active community
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