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data analytics salesforce snowflake r python📋 Description
- Drive adoption and value realization end-to-end from onboarding to renewal.
- Strategic partner; align with customer goals; provide tailored guidance.
- Build relationships with end users and executives; tailor communications.
- Collaborate with Account Management on long-term account strategies.
- Proactively manage risk and mitigation plans.
- Voice of the customer internally; share feedback to Product/Engineering/Sales.
🎯 Requirements
- Enterprise CS/PS/Strategic AM experience with regulated industries
- Proven track record guiding enterprise customers through friction
- Strong business acumen; show analytics/BI value
- Excellent stakeholder management and consultative skills
- Experience with Salesforce or CRM tools; cross-functional collaboration
- Nice to have: Posit suite familiarity, R/Python open-source, and cloud basics
🎁 Benefits
- 100% medical/dental/vision coverage for employees and families
- Ginger mental health benefits
- 401(k) with employer match after six months
- Annual profit-sharing bonus
- Fully distributed team; optional Boston office; coworking stipend
- Lifestyle Savings Account: $1800 upfront; $375 quarterly; 4+ weeks PTO + 15 holidays
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