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powershell bash python endpoint security gainsight📋 Description
- Lead customer success to maximize Tanium value for accounts.
- Collaborate with CS, engineering, product, support, and sales teams.
- Perform proactive health checks, product training, and best practices.
- Build and execute account plans to drive adoption and expansion.
- Maintain strong customer relationships aligned to business goals.
- Update CRM data and track actions in Salesforce or Gainsight.
🎯 Requirements
- BA/BS or equivalent experience preferred
- 7+ years in CS, AM, Sales, Renewals, or PM in SaaS
- Experience in Endpoint Security, Incident Response, Systems Management
- Ability to master Tanium platform and modules
- Consulting and project management skills; strong relationships
- You are highly organized, self-starter, curious, and adaptable
🎁 Benefits
- 5 days Volunteer Time Off (VTO)
- Onsite / customer-located work as needed
- Travel 5-15% within regional territory
- Forbes Cloud 100 recognition for ten consecutive years
- Diverse and inclusive work environment
- Opportunities for learning and career growth
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