Senior Customer Success Manager

Added
less than a minute ago
Type
Full time
Salary
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Related skills

account management program management saas change management enterprise

πŸ“‹ Description

  • Build rapport and executive sponsorship for customers
  • Manage sponsor relationships with day-to-day partners
  • Advocate for customers internally and with leadership
  • Deliver value with ROI-focused recommendations
  • Align BetterUp platform with customer strategy and outcomes

🎯 Requirements

  • 7+ years in software/service delivery (execution/leadership)
  • 7+ years leading enterprise SaaS deployments (operational/technical)
  • Excellent communication with executive and technical stakeholders
  • Strong program/project management; agile a plus
  • Ability to spot early risk indicators and drive remediation
  • Experience advising/executing with Fortune 1000 execs (Disney bonus)

🎁 Benefits

  • Access to BetterUp coaching for you and a friend/family member
  • Competitive compensation with opportunity for advancement
  • Medical, dental, and vision insurance
  • Flexible paid time off
  • 4 BetterUp Inner Workdays
  • 5 Volunteer Days
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