Senior Customer Success Manager

Added
6 hours ago
Type
Full time
Salary
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Related skills

crm account management renewals dashboards enterprise

πŸ“‹ Description

  • Own a portfolio of high-potential enterprise accounts
  • Drive renewals and expansion opportunities
  • Multithread across stakeholders to deepen relationships
  • Turn usage into value and value into growth
  • Set up scalable playbooks for success and renewal
  • Shape tooling and GTM tech to support scale

🎯 Requirements

  • 8+ years in Customer Success or Account Management owning revenue
  • Enterprise experience navigating complex orgs and long cycles
  • Commercially driven; comfortable with value and upsell
  • Builder mindset; energized by ambiguity and building from scratch
  • Excellent communicator; lead executive conversations
  • Tooling savvy; familiar with GTM tools and tech stack
  • Startup-ready; fast, flexible, and adaptable

🎁 Benefits

  • Onsite in New York; remote not offered
  • Autonomy to own outcomes
  • Reward for impact
  • Fast-paced, high-energy environment
  • Focus on wellbeing and support
  • Shape a motion from scratch with cross-functional teams
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