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customer success project management jira asana underwritingπ Description
- Lead planning, execution, and delivery of customer-facing projects.
- Coordinate with product, software, QA, and operations to align goals and timelines.
- Maintain project documentation and provide regular status updates.
- Identify and mitigate risks to ensure on-time delivery.
- Ensure deliverables meet quality standards with QA collaboration.
- Manage and analyze customer support requests related to software delivery.
π― Requirements
- 3-5 years in P&C or specialty insurance (underwriting, operations, or product).
- Experience in customer success or client-facing roles, or as a software delivery PM.
- Strong understanding of Agile, Scrum, and Waterfall.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects simultaneously with quality and timely delivery.
- PMP, Scrum Master, or similar certifications are a plus.
π Benefits
- Stock options
- Benefits
- Additional perks
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