Related skills
salesforce intercom tableau marketo gainsight📋 Description
- Build deep relationships with customers and ensure positive sentiment
- Understand customer state, goals, and value outcomes; identify gaps
- Build a plan to achieve the desired outcome
- Measure client results with key metrics
- Create and maintain account plans mapping customer organization and processes
- Proactively recommend solutions addressing client needs
🎯 Requirements
- 3+ years in Customer Success/Service
- Comfortable in fast-paced tech environment with competing priorities
- Tech-savvy; eager to learn and teach new tech
- Strong business acumen with data-focused ROI/analysis
- Analytical thinking to derive insights from data
- Build relationships with senior executives
🎁 Benefits
- Competitive salary and equity
- Great benefits and paid vacation
- Life leave days and team events
- Career growth opportunities
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