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salesforce cybersecurity cyberark privileged access management beyondtrust📋 Description
- Be the client advocate and product specialist for assigned customers
- Develop scalable methods for communicating best practices to customers
- Identify at-risk accounts and escalate as needed
- Deliver remote services including installation, onboarding, and training
- Regularly monitor customer health and share results with regional teams
- Proactively manage and grow customer relationships; identify key stakeholders
🎯 Requirements
- BA/BS preferred or equivalent experience
- 4+ years in a similar CS/Support/Services role (e.g., CSM, Helpdesk, Sales Engineer)
- Knowledgeable in privilege access management and cybersecurity best practices
- Experience with Privileged Access Service solutions (CyberArk, BeyondTrust, Thycotic) a plus
- Comfortable interfacing with complex multi-divisional clients, preferably at director level
- Understand high level technical product aspects; provide business and technical solutions
🎁 Benefits
- Healthcare insurance
- Pension/retirement matching
- Comprehensive life insurance
- Employee assistance program
- Time off plans
- Paid company holidays
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