Senior Customer Success Manager

Added
4 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm hubspot cms marketing ai

πŸ“‹ Description

  • Own and manage a portfolio of high-value clients
  • Build mid- to long-term expansion strategies
  • Lead the sales cycle from opportunity to closing
  • Engage with C-level stakeholders to build trusted relationships
  • Travel once per quarter within Europe to strengthen relationships

🎯 Requirements

  • 6+ years in Senior CSM or related roles with cross-sell focus
  • Experience in fast-growing firms (Series A/B/C) with expansion quotas
  • Proven ability to build pipeline and close deals within existing accounts
  • Growth across markets and enterprise accounts with multi-threaded outreach
  • Industry knowledge: digital experience, e-commerce, CMS; work with dev teams
  • Bonus: French fluency; HubSpot CRM familiarity; CMS tools

🎁 Benefits

  • Hybrid role across Europe
  • Latest MacBook provided
  • Home office setup budget
  • English classes for all levels
  • Online and onsite yoga classes
  • Paris office visits and yearly gatherings
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