Own the post-sale lifecycle: onboarding, adoption, value reviews, and renewals.
Become a trusted advisor to customers, maximizing the Vantage solution.
Be the voice of the customer, driving issue resolution and feature requests.
Engage with all levels of the customer's organization for a multi-threaded model.

🎯 Requirements

5+ years in CS or Technical Account Manager roles across B2B SaaS.
Strong communicator to CTOs, VPs, and DevOps teams.
Experience with FinOps Cloud Cost Management solutions.
Bias for action; thrives in ambiguity.
Ability to manage a broad portfolio from SMB to enterprise.
High emotional intelligence and empathy for customers.

🎁 Benefits

Equity included.
401(k) plan with company match.
Medical, dental, and vision benefits.
Education stipends.

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