Senior Customer Success Engineer, North

📋 Description

• Onboard customers to drive user adoption and satisfaction.
• Educate customers on Dataiku best practices.
• Understand customer goals to guide Dataiku usage.
• Demonstrate new features; run hands-on workshops.
• Establish regular touchpoints for usage and renewal.
• Travel up to 25% and stay current on product landscape.

🎯 Requirements

• Bachelor’s degree in Data Science, Analytics, CS, or related field.
• 4+ years in sales engineering, consulting, or data science roles.
• Strong written and oral communication for business and tech.
• Solid technical, analytical, and problem-solving skills.
• Experience building and operating communities of practice.
• Able to navigate ambiguity and drive customer outcomes.

🎁 Benefits

• Stock options and comprehensive benefits
• Health, dental, and vision plans
• 401k company match
• Pre-tax commuter benefits
• Paid vacation and sick leave
• Paid parental leave and disability coverage