Related skills
azure linux aws python kubernetes📋 Description
- Provide enterprise-level technical support via phone, web, email, and chat.
- Resolve issues across a range of technologies and cloud deployments.
- Troubleshoot, diagnose root causes, and implement fixes.
- Escalate unresolved issues per procedures to appropriate teams.
- Advise customers on cloud infrastructure and best practices.
- Contribute to Deployment Guides, Knowledge Base, and FAQs.
🎯 Requirements
- 6+ years in enterprise technical support/DevOps with advanced issue resolution.
- Outstanding problem-solving skills.
- VMware, Linux, Kubernetes; GCP, AWS, Azure; SQL; Python/Perl.
- Hands-on cloud deployment experience.
- Willingness to learn and adapt to the full tech stack.
- Bachelor’s degree in Computer Science or Engineering.
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