Senior Customer Success Engineer (French-speaking)

Added
18 days ago
Type
Full time
Salary
Salary not provided

Related skills

javascript saas python api integration restful apis

๐Ÿ“‹ Description

  • Drive technical onboarding for API integration with named accounts and PLG users.
  • Be the trusted technical partner: primary contact; troubleshoot API issues; collaborate.
  • Keep the system healthy: monitor day-to-day activity in our ticketing system.
  • Strengthen relationships via discovery calls and technical growth planning.
  • Build knowledge at scale: create docs to empower customers.
  • Drive product adoption: promote healthy usage and expanded services.

๐ŸŽฏ Requirements

  • 5+ years in technical CS, support, or similar roles in API/SaaS.
  • Fluency in English and French (C1 minimum).
  • Proficient in troubleshooting; knowledge of Python or JavaScript; REST APIs.
  • Clear communicator; explain tech to engineers and non-tech.
  • Curious problem-solver; tackle challenges and remove roadblocks.
  • Adaptable; thrives in ambiguity and fast-paced environments.
  • Bonus: passion for AI, customer experience, and healthcare innovation.

๐ŸŽ Benefits

  • State-of-the-art offices in Copenhagen and London.
  • Relocation support provided by Corti.
  • Equipment provided by Corti.

๐Ÿšš Relocation support

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