Related skills
nlp devops python kubernetes conversational aiπ Description
- Collaborate with enterprise customers to ensure adoption and satisfaction with Rasa.
- Provide technical guidance to optimize customers' AI assistants with best practices.
- Support customers through issue resolution, escalating when needed.
- Capture and relay customer insights to product and engineering teams.
- Participate in internal training and education sessions.
π― Requirements
- Deep technical expertise in Rasa or equivalent NLP/LLM-based tech.
- Experience with customer leadership teams and technical/business decision-makers.
- Experience with Python or Full Stack apps in the cloud; Kubernetes DevOps is ideal.
- Nice to have experience with on-prem licensed software.
- Ability to lead in customer meetings and public settings.
- Fluent in English; other languages a plus.
π Benefits
- Flexible hours and a dedicated remote budget.
- Stipend for professional development and 6 paid education days.
- Unlimited PTO + paid sick leave + paid public holidays.
- A Macbook, and other tech to help you do your job.
- Regular remote team events and an annual company-wide offsite.
- Health benefits (via SequoiaOne).
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