Related skills
nlp cloud devops python kubernetes📋 Description
- Collaborate with multiple customers to ensure adoption and satisfaction with Rasa products.
- Provide technical guidance to optimize AI assistants, focusing on best practices.
- Support customers through reactive issue resolution, escalating when needed.
- Help champion an environment for ongoing strategic customer success.
- Capture and communicate customer insights to product and engineering.
- Build and enhance AI-powered tooling to improve support workflows.
🎯 Requirements
- Deep technical expertise in Rasa or equivalent NLP/LLM tech.
- Experience with customer leadership teams and decision-makers.
- Experience with Python or cloud Full Stack apps; Kubernetes DevOps.
- Nice to have experience managing on-prem licensed software solutions.
- Able to lead in customer meetings and public settings.
- Fluent in English and French.
🎁 Benefits
- Flexible hours and remote budget
- Professional development stipend and 6 education days
- 26 days of PTO
- MacBook and other tech to do your job
- Regular remote team events and annual offsite
🛃 Visa sponsorship
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