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salesforce gainsight gong showpad revenue enablementπ Description
- Design and execute CS/S enablement programs for retention and growth.
- Develop enablement content and coaching tools to drive adoption and behavior change.
- Define success metrics with leadership and CS Ops; monitor adoption, retention, expansion.
- Drive tool adoption in Gainsight, Gong, Glean, via micro-training.
- Align enablement with GTM strategy; partner with CS leadership, CS Ops, RevOps, Product Enablement, Partner Success.
- Own onboarding for CS/Support roles, including learning paths, milestones, certifications, and scalable eLearning.
π― Requirements
- 7+ years in CS Enablement or Revenue Enablement
- Strong retention, expansion, adoption, and renewals in SaaS
- Experience using data/metrics to guide enablement impact
- Familiarity with Gainsight, Gong, Glean, Salesforce, and Showpad
- Proven ability to deliver measurable training, coaching frameworks, and scalable programs
- Cross-functional collaboration and execution skills
- Ability to manage multiple priorities in fast-paced environment
- Travel up to 10%
π Benefits
- Competitive compensation package
- Ability to work remote or hybrid
- Comprehensive medical benefits
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
- Philanthropy events
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