Related skills
analytics customer success fp&a epm supply chain planning📋 Description
- Own and manage enterprise customer relationships from onboarding to renewal.
- Lead Executive Business Reviews aligning Anaplan's capabilities with customer priorities.
- Advise on Center of Excellence governance for scalable adoption.
- Drive ROI and outcomes across onboarding, implementation, and adoption.
- Identify expansion opportunities and collaborate with Sales for pipeline growth.
- Serve as the voice of the customer to internal teams and drive customer success.
🎯 Requirements
- 10+ years in customer-facing roles (CS, presales, consulting) with renewals/expansion.
- Deep expertise in FP&A or Supply Chain Planning; EPM & Analytics knowledge.
- Excellent communication/presentation/interpersonal skills; consultative, value-led.
- Ability to translate platform capabilities into business value for customers.
- Bachelor's degree; CA/MBA a plus.
🎁 Benefits
- Inclusive culture and DEIB commitment.
- Reasonable accommodation for applicants with disabilities.
- Opportunity to work with top global customers.
- Collaborative, innovative team environment.
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