Senior Customer Success Architect

Added
28 days ago
Type
Full time
Salary
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Related skills

javascript sql python data governance instrumentation

πŸ“‹ Description

  • Serve as trusted technical advisor for our customers.
  • Master Amplitude products to advise taxonomy design and data governance.
  • Guide Amplitude integration into data flows and business processes.
  • Gather trends and insights to optimize processes and docs.
  • Collaborate with Product, Engineering, Platform Support, and CS to improve data management.
  • Travel up to once per quarter.

🎯 Requirements

  • Execution and customer-service oriented; deliverables on-time.
  • Excellent verbal/written skills; explain complex tech.
  • Problem-solving mindset; adaptable in a fast-growing company.
  • SaaS experience in product analytics, BI, marketing, and data pipelines.
  • At least 5 years of customer-facing technical experience with enterprise accounts.
  • Proficient in API/SDK concepts and languages (SQL, JavaScript, Python, REST).

🎁 Benefits

  • Eligible for equity and other forms of compensation.
  • Excellent medical, dental, and vision insurance; employer-paid premiums.
  • Flexible time off, paid holidays.
  • Stipends for wellness, transit, learning, and home office equipment.
  • Paid Parental Leave and related benefits.
  • Mental health resources and One Medical membership.
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