Serve as trusted technical advisor to Enterprise customers to maximize Cloudflare value
Work with regional CSMs to support the regional book of business
Deliver timely onboarding and advise on technical best practices
Drive retention and expansion through relationships and reviews
Provide proactive technical guidance across all Cloudflare products
Collaborate with Support, Engineering, and other teams to resolve escalations

🎯 Requirements

8+ years of post-sales customer relationship management
Deep understanding of internet fundamentals: OSI, TCP/IP, TLS, DNS, HTTP
Experience with reverse and forward proxies and their applications
Proficiency in scripting: Python, JavaScript, Bash
Ability to manage projects, meet deadlines, and prioritize
Fluent in English and Swedish

🎁 Benefits

Equal opportunity employer
AA/Veterans/Disabled employer
Reasonable accommodations for applicants with disabilities
Diversity and inclusiveness valued
Inclusive, global work culture

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