Senior Customer Retention Account Manager

Added
21 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

account management customer success salesforce saas renewals

๐Ÿ“‹ Description

  • Renewal of customer subscriptions; provide quotes and notify customers.
  • Manage renewal forecast cadence and projections.
  • Drive renewals with Strategic Sales to preserve contracts.
  • Own renewal process with CS, Finance, Legal, and Sales to ensure on-time renewals.
  • Identify upsell/cross-sell opportunities at renewal.
  • Engage with key decision makers to uncover requirements and roadblocks.

๐ŸŽฏ Requirements

  • 5+ years in Sales, Customer Success or related field.
  • Proven sales experience with negotiation and interpersonal skills.
  • SaaS quota carrying experience with retention/growth.
  • Pipeline management and closing large enterprise SaaS renewals.
  • English and Hebrew at a very high level.
  • MS Office proficiency and Salesforce experience with strong communication.
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