Senior Customer Marketing Manager, Education

📋 Description

• Own, develop, and execute the FCA program marketing strategy.
• Partner with Customer Marketing to launch multi-channel campaigns.
• Design lifecycle campaigns to drive certification adoption.
• Track performance and optimize campaigns using data.
• Own FCA community strategy and member perks.
• Plan local meetups and virtual events for certified members.

🎯 Requirements

• 5-7+ years in customer/education marketing, SaaS preferred.
• Experience building multi-channel campaigns around certifications.
• Strong understanding of customer journeys, engagement, retention.
• Proven ability to build and scale communities online/in-person.
• Excellent project management and cross-functional collaboration.
• Creative, data-driven with strong communication.

🎁 Benefits

• Medical, Dental, Vision benefits.
• Life & Disability Insurance.
• Unlimited Vacation.
• Hybrid work: in-office 3 days per week (Tue-Thu).