Senior Customer Marketing Manager

📋 Description

• Build and scale a formal Customer Marketing program across marketing, sales, and product.
• Increase volume and quality of customer proof points (case studies, testimonials).
• Develop a structured pipeline of customer champions who promote the brand.
• Enable sales with customer references and proof stories to support revenue growth.
• Elevate brand credibility through authentic customer storytelling and thought leadership.
• Expand participation in events, webinars, advisory boards, and speaking opportunities.

🎯 Requirements

• 7–9+ years in customer marketing, lifecycle marketing, or related roles.
• Proven success building or scaling Customer Marketing or reference programs.
• Strong track record developing customer stories, case studies, and testimonials.
• Experience partnering with sales to support customer references.
• Demonstrated ability to build executive-level customer relationships.
• Strong cross-functional collaboration across marketing, product, and customer success.

🎁 Benefits

• Health and dental coverage options (employee 100% coverage, 50% for family).
• Vision insurance.
• Incentive stock options.
• 401(k) match of 4%.
• PTO - 4 weeks (increases at year two!).
• 12 company holidays + 2 floating holidays.