Senior Customer Lifecycle Specialist

Added
1 minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm copywriting html marketing analytics salesforce marketing cloud

๐Ÿ“‹ Description

  • Activate customer data to develop end-to-end CRM via email, push, and in-app.
  • Refine multi-channel communications and retention strategies for best CX.
  • Define customer lifecycle, contact strategies, and key segments across touchpoints.
  • Own campaign metrics; lead weekly/monthly reporting and analyses.
  • Collaborate with Salesforce Marketing Cloud and ESPs; implement CRM flows.
  • Leverage data to deliver insights and drive revenue.

๐ŸŽฏ Requirements

  • 3+ years in Digital Marketing and CRM (mobile/web).
  • Salesforce Marketing Cloud experience.
  • ESPs (Mailchimp, SendGrid, etc).
  • Proficient in HTML.
  • Strong copywriting skills.
  • CRM flows development and optimisation to drive revenue.

๐ŸŽ Benefits

  • Opportunity to have a real impact in a high-growth global leader.
  • 40% discount on Fever events and experiences.
  • Madrid office; home-office friendly and flexible schedule.
  • Health insurance and Cobee flexible remuneration.
  • English and Spanish lessons.
  • Gympass membership.
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